Terms & Conditions

Welcome to Walkfree Footwear
By accessing or using our website walkfreefootwear.com and purchasing any of our products , you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must not use our Site.

1. About Walkfree Footwear

WalkFree Footwear offers handcrafted women’s footwear, including mules, sandals, sliders, and Kolhapuris. Our goal is to provide high-quality, artisanal products made with care and craftsmanship.

2. Eligibility

By using this Site, you confirm that:

  • You are at least 18 years old, or are accessing the Site under supervision of a parent/guardian.
  • You are legally capable of entering into binding contracts.

3. Use of the Website

You agree not to:

  • Use the Site for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Copy, modify, distribute, or exploit any content without written permission.
  • Interfere with the Site’s operation or security.

We may restrict or terminate access to any user who violates these Terms.

4. Product Information

We strive to display accurate product descriptions, colors, sizes, and pricing.
However:

  • Handcrafted products may have slight variations in color, texture, or finish.
  • Colors may vary based on screen/monitor differences.
  • We reserve the right to correct any typographical or pricing errors at any time.

5. Pricing & Payments

  • All prices listed on the Site are in INR (₹) unless stated otherwise.
  • Prices may change at any time without prior notice.
  • Payment must be made using one of the accepted payment methods displayed at checkout (e.g., UPI, credit/debit cards, wallets).

We use secure third-party payment gateways. WalkFree does not store your payment information.

6. Orders & Acceptance

After placing an order:

  • You will receive an order confirmation email.
  • An order is considered accepted only after it is shipped.
  • We reserve the right to cancel or refuse any order due to stock issues, payment problems, or suspicious activity.

If an order is canceled, you will be refunded in full.

7. Shipping & Delivery

  • We ship across India. Shipping timelines may vary depending on location.
  • Estimated delivery time is typically 5–10 business days unless otherwise mentioned.
  • Delays caused by courier companies, logistics partners, or unforeseen circumstances (weather, strikes, etc.) are not under our control.

Full details are available in our Shipping Policy.

8. Returns, Exchanges & Refunds

Please review our complete Return & Refund Policy for conditions.

General guidelines:

  • Returns/exchanges are accepted only within [3] days of delivery.
  • Items must be unused, undamaged, and in original packaging.
  • Customized or sale items may not be returnable.
  • Refunds are issued only after the product is inspected and approved.

9. Intellectual Property Rights

All content on this Site—including branding, logos, product images, designs, text, graphics, and layout—is the exclusive property of WalkFree Footwear. You may not reproduce, distribute, or modify any content without our written consent.

10. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of your login information.
  • You agree to provide accurate, updated information.
  • We may suspend or delete accounts engaging in misuse or violating our Terms.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., social media).
We are not responsible for:

  • The content, privacy policies, or practices of any third-party sites.
  • Any transactions or interactions you make through those platforms.

12. Limitation of Liability

To the maximum extent permitted by law, WalkFree Footwear is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Losses arising from incorrect use of our products.
  • Delays or issues caused by third-party shipping partners.

Your use of the Site and Products is at your own risk.

13. Indemnification

You agree to indemnify and hold WalkFree Footwear harmless from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of our Site or Products.
  • Your violation of these Terms.
  • Your infringement of any rights of another user or third party.

14. Cancellation by Customer

Orders may be canceled:

  • Within [24 hours] of placing the order (before dispatch).
  • After dispatch, cancellation is not possible. You may request a return if eligible.

15. Privacy Policy

Your use of the Site is governed by our Privacy Policy, which describes how we collect, use, and protect your information.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes will be resolved in the courts of [Uttar Pradesh].

17. Changes to Terms & Conditions

We may update or modify these Terms at any time.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Continued use of the Site implies acceptance of the updated Terms.

18. Contact Us

If you have any questions regarding these Terms, please contact us:

WalkFree Footwear
Email: [walkfreefootwear1@gmail.com]
Phone: [7838308708]
Address: [Shop No. 175, Jaipuriya Sunrize, Ahinsha Khand 1 Indirapuram, Ghaziabad (201014) UP]

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