Thank you for shopping with WalkFree Footwear.
Below is our Shipping Policy to help you understand delivery timelines, methods, and related information.
1. Order Processing Time
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time
We deliver across India.
Estimated delivery time after dispatch: 5–10 business days
Delivery may vary based on:
- Location
- Courier partner delays
- Weather, strikes, or unforeseen events
3. Shipping Charges
- Standard shipping charges are [“calculated at checkout”].
- Free shipping may be offered during promotions.
4. Tracking Your Order
Once your order is shipped:
- You will receive a tracking link via email/SMS.
- Tracking info may take up to 24 hours to update.
5. Incorrect Address
If the address entered is incorrect:
- Contact us within 12 hours of placing the order.
- If the order is already shipped, we cannot change the address.
WalkFree is not responsible for failed deliveries due to incorrect addresses.
6. Delivery Attempts
Couriers usually attempt delivery 2–3 times.
If all attempts fail, the package may be returned to us.
Reshipping fees may apply.
7. Damaged or Missing Items
If your package arrives damaged:
- Please email us within 48 hours with photos/videos of the product & packaging.
- We will assist with replacement or resolution on a case-by-case basis.
8. International Shipping
Currently, we do not offer international shipping.